Nothing too major, but wanted to let everyone know that there will be a small change in the way we handle town betrayal rule breaks. From now on any town betrayal reports staff deem to be a clear fault of the owner will result in a strike. This is mainly things like not zoning areas of the town appropriately and general negligence. This strike will be applied to both the current full owner and the town itself. If either has 3 strikes on their account staff will no longer be required to assist further with town betrayals.
The reason for this change is to reduce the unnecessary workload on staff and put some of the responsibility back onto towns and their owners. The town betrayal rule was added to encourage owners to invite new players to their town with minimal risk. This has clearly worked well, however, there are some individuals who are taking advantage of the system and using this as an excuse to not put any time or effort into setting their town up correctly and securely. As a result, staff are having to spend vast quantities of time tracking down lost items, which may have changed hands multiple times, just because someone couldn't be bothered to zone their main storage to prevent level 1 members from accessing it. Staff are more than willing to help explain how to use zoning effectively and give tips on preventing the incident from happening again. But in the past, some individuals have been ignoring said advice and letting the same thing repeatedly.
To be clear, these strikes will not be applied every time we resolve a town betrayal report. It will only happen when there has been clear negligence. If we feel there has been a lack of care from the owner we will explain why and what to do to prevent it going forward.
A small side note, please only make town betrayal reports if you are the main owner of the town. We don't want to chase people around trying to establish whether the owner believes it is a betrayal or not. So if you feel a town member has stolen something, please speak with your town owner and ask them the file a /report. We will only be dealing with betrayal reports made by the full owner.
The reason for this change is to reduce the unnecessary workload on staff and put some of the responsibility back onto towns and their owners. The town betrayal rule was added to encourage owners to invite new players to their town with minimal risk. This has clearly worked well, however, there are some individuals who are taking advantage of the system and using this as an excuse to not put any time or effort into setting their town up correctly and securely. As a result, staff are having to spend vast quantities of time tracking down lost items, which may have changed hands multiple times, just because someone couldn't be bothered to zone their main storage to prevent level 1 members from accessing it. Staff are more than willing to help explain how to use zoning effectively and give tips on preventing the incident from happening again. But in the past, some individuals have been ignoring said advice and letting the same thing repeatedly.
To be clear, these strikes will not be applied every time we resolve a town betrayal report. It will only happen when there has been clear negligence. If we feel there has been a lack of care from the owner we will explain why and what to do to prevent it going forward.
A small side note, please only make town betrayal reports if you are the main owner of the town. We don't want to chase people around trying to establish whether the owner believes it is a betrayal or not. So if you feel a town member has stolen something, please speak with your town owner and ask them the file a /report. We will only be dealing with betrayal reports made by the full owner.